
From Plumbing to AI: The Evolution of Managed Services
From The Bridgecast with Scott Kinka by Bridgepointe Technologies
April 21, 2026 · 35 min · Season 3 · Episode 101
About this episode
Scott Kinka interviews Frank Scanga about the challenges of AI projects and the evolution of managed services.
In this episode of The Bridgecast, host Scott Kinka sits down with Frank Scanga, Executive Vice Chairman at XTIUM, to discuss why 70% of AI projects are currently failing. Frank shares his journey from founding ATSG in 1994 to leading a global organization that manages nearly a million users. They explore the resurgence of managed services, the transition to "full-stack" IT support, and how XTIUM is positioning itself as the "MSP of AI." To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/
People in this episode
Host: Scott Kinka
Guest: Frank Scanga
Topics covered
- AI projects
- managed services
- IT support
- business technology
- technology evolution
Keywords
- AI
- managed services
- IT support
- technology
- business decisions
Mentioned in this episode
Organizations: XTIUM, ATSG, Bridgepointe Technologies
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