Kristen discusses expectations for cheer families regarding gym owners, emphasizing communication and leadership values.
In this episode, Kristen dives into what cheer families should realistically expect from gym owners—and what they shouldn’t. Drawing from personal experience and conversations within the cheer community, she unpacks the importance of clear communication, strong core values, and transparency in leadership. Kristen discusses why accountability, openness to feedback, and personalized coaching matter, while also acknowledging the real business challenges gym owners face.