About this episode

Andy Lopata and Vicky O'Farrell discuss how minor daily inconveniences can affect emotional responses and professional relationships.

Have you ever let a bad commute ruin a crucial meeting? Or sent a hasty, frustrated reply to a message you misunderstood? In this highly relatable episode, Andy Lopata sits down with Vicky O'Farrell, known as the "Queen of Behaviours," to unpack how the minor inconveniences of our day can hijack our brains, alter our moods, and ultimately sabotage our professional relationships. Andy and Vicky dive deep into the psychology of our daily triggers—from the "limbic" fight-or-flight response of getting cut off in traffic, to the toxic nature of instant-reply culture on WhatsApp and social media. Vicky shares a powerful personal story of how her own traffic-induced bad mood infected an entire construction site, highlighting the contagious nature of our emotions. Together, they explore practical tools to reset your emotional temperature and how pausing to consider another person's perspective can save your most valuable connections. About Our Guest:Vicky O'Farrell is an expert in human behavior and communication, widely known as the "Queen of Behaviours." With 25 years of corporate experience, from charming Sales rep to Boardroom boss, Vicky founded Queen of Behaviours in 2013 after her…

People in this episode

Host: Andy Lopata

Guest: Vicky O'Farrell

Topics covered

• emotional responses
• professional relationships
• psychology of triggers
• communication styles
• personal stories

Keywords

• emotional responses
• professional relationships
• communication
• triggers
• psychology
• Vicky O'Farrell
• Andy Lopata

Mentioned in this episode

Organizations: Queen of Behaviours

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