Downtime Destroys Profits

Downtime Destroys Profits

From The Daily Groomer by Alex Martin and Shannon Wynings Roberts

May 20, 2026 · 55 min

About this episode

The episode discusses the transition from automotive manufacturing to mobile grooming, focusing on scaling, hiring, and van design.

Summary In our latest episode of The Daily Groomer, I chat with Doug Eaton and Bill Kuszajewski, the team behind Big Wave Mobile Grooming. We get into how they went from automotive manufacturing into mobile grooming, what it really takes to scale a fleet, and the challenges of hiring and keeping good groomers. They also share how they design vans that actually hold up in the real world. If you’ve been thinking about going mobile or growing your setup, there’s a lot here you can learn from. Timestamps 06:00 Startup Decisions and Research 13:00 Maximizing Utilization for Profitability 20:04 Hiring and Retaining Groomers 33:02 Van Energy Challenges & Insights 39:58 Balancing Quality and Cost 45:44 Localized Growth Strategy Explained Stay connected with our guest speakers! Follow them on their social media @bigwavegrooming . Curious about Teddy? You can sign up here . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

People in this episode

Hosts: Alex Martin, Shannon Wynings Roberts

Guests: Doug Eaton, Bill Kuszajewski

Topics covered

  • mobile grooming
  • business scaling
  • hiring challenges
  • grooming vans
  • profitability
  • local growth strategy

Keywords

  • mobile grooming
  • business growth
  • groomer hiring
  • van design
  • profitability
  • Big Wave Mobile Grooming

Mentioned in this episode

Organizations: Big Wave Mobile Grooming, The Daily Groomer

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