About this episode

Scott Middleton discusses the complexities of merging healthcare organizations while maintaining trust and communication.

Fresh off a merger with TCPA and Providence Care, Scott Middleton breaks down what it actually takes to integrate two healthcare organizations without alienating the providers, patients, and facilities caught in the middle. The throughline: you don't win buildings by walking in and changing everything — you win by listening to what people think they need, adding staff before you add demands, and letting trust compound over months until "them" finally becomes "we."

People in this episode

Host: James Preston

Guest: Scott Middleton

Topics covered

• healthcare integration
• mergers
• trust building
• provider relations
• patient care

Keywords

• healthcare
• merger
• integration
• providers
• patients
• trust
• staffing

Mentioned in this episode

Organizations: TCPA, Providence Care

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