The Disrupted Podcast

Healthcare doesn’t fail because the model is broken—it fails because people stop following it. In this episode, Scott Middleton walks through the Facility Model in action, showing how the right staffing, proactive visits, and aligned incentives can transform patient outcomes and finally make healthcare work the way it was meant to.

In this episode of The Disrupted Podcast, Jamie and Scott dive into the major shift happening as the organization enters a new Accountable Care Organization (ACO) in January. The new model offers a 30% increased allotment for high-risk traditional Medicare patients — but with that opportunity comes responsibility. Scott breaks down the data that matters most: visits drive outcomes. The analytics are clear — patients who are seen more frequently cost the system less in emergency and hospital spending. Yet the current numbers show a gap: 2.5 visits per patient per month when the model requires four. Scott explains why every facilitator needs to initiate visits, how telehealth fits seamlessly into day-to-day care, and why therapists, NPs, doctors, and specialists all play interconnected roles in preventing hospitalizations. The conversation highlights efficiency, accountability, and simple, repeatable workflows that make care better — and dramatically more cost-effective. This episode is a call to action for every person who steps into a patient’s home: your visit is not just a touchpoint — it’s prevention, protection, and partnership.

This conversation breaks down Your Health’s strategic rollout of hospice—why we’re integrating it with primary care, how RAF scores guide staffing, the incentive model for nurses, partnerships with home care agencies, and practical supports like respite care and therapy. Scott explains how aligning hospice with value-based care reduces hospitalizations, improves comfort, and preserves continuity with the attending provider. If you work inside Your Health—or partner with us—this is the roadmap.

On this episode of the Disrupted Podcast, Scott breaks down how Your Health is evolving its model into what he calls a “transitional care physician practice.” From hospital discharges to weight loss programs, the core focus is helping patients successfully move from one stage of health to the next. Scott shares candid stories about failed incentives, lessons learned from case management bottlenecks, and why seeing patients quickly — and in person — is the key to reducing hospitalizations. He also explores how therapy, respiratory care, and community health workers play critical roles in the future of patient care. This conversation pulls back the curtain on what it really takes to transform healthcare delivery.

In this episode of The Disrupted Podcast, Jamie and Scott unpack how Your Health’s “Health Connectors” are changing the future of home-based care. From visiting nurses and social workers to cognitive behavioral specialists, these frontline connectors are closing the gap between patients and providers. Scott explains why it’s time to stop waiting for scheduled visits and start proactively engaging with patients—catching issues before they spiral, preventing hospitalizations, and creating a truly home-based healthcare model.

In this episode of the Disrupted Podcast, Scott Middleton and Jamie Preston dive deep into one of the most transformative ideas reshaping Your Health: the revival of the Senior Solutions Advisor (SSA) role. From the frustration of acronyms to the relief of a real human voice explaining benefits, Scott explains how SSAs will serve as guides for patients navigating the overwhelming healthcare system. With real stories—from a 72-year-old patient’s weight loss journey to the misunderstandings about Medicare benefits—this conversation unpacks why disruption in healthcare is less about technology and more about clarity, accessibility, and trust. If you’ve ever felt lost in the maze of healthcare, this episode will change the way you see the future of patient experience.

In this episode of the Disrupted Podcast, Jamie and Scott jump head first into a groundbreaking shift in healthcare delivery. Scott shares how Your Health’s home-based model — supported by chronic care management, community health workers, and coordinated transitions — is delivering the highest Medicare savings in the country at scale. They unpack why other models are failing financially, the critical importance of same-day or next-day post-hospital visits, and how blending leadership across divisions is key to improving outcomes. Along the way, Scott calls for a culture of ownership, explains why corporate thinking matters as much as individual effort, and issues a challenge to the healthcare industry: stop talking about value-based care and start living it.