Scaling Physical AI to Deliver a Sentient Supply Chain
About this episode
Madelyn O’Farrell interviews Oana Jinga about the evolution of Dexory and the future of supply chains through robotics and AI.
In this episode, Madelyn O’Farrell talks with Oana Jinga, Co-Founder and Chief Commercial Officer of Dexory, about her non-technical path into tech, how her experience at Telefonica and Google shaped her approach to “knowing the user and knowing the magic,” and how Dexory evolved from a home security robot to retail shelf scanning and ultimately to a global warehouse intelligence platform. They discuss why Dexory chose tall, ground-based robots over drones to safely and efficiently digitize warehouses in real time, what it really takes to win and support enterprise customers like Maersk, DHL, and GXO, and how a robotics-as-a-service model lets customers buy data and insights rather than hardware. Oana also dives into the ethics of robotics and unbiased AI, emphasizing transparency with workers, privacy-aware data practices, and building a diverse team, before painting a picture of the future: supply chains transformed into connected, predictive supply networks powered by distributed intelligence and shared best practices across global sites.
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