Episode 3: If It’s Not Two-Way, It’s Not Communication

About this episode

The episode discusses the importance of two-way communication in organizations and how to effectively engage employees by valuing their feedback.

Are employees suffering from survey fatigue? The question is asked often, frequently because someone high up in the organization doesn’t want to hear what employees think. But if employees see change as a result of someone taking their feedback to heart, you can survey them all day long. If you’re sending emails, publishing articles, and posting videos, but not asking employees for their perspectives, you’re not communicating. You’re just messaging. In this episode of On The Same Page, Steve and Shel discuss how to ensure employees’ voices are heard in meaningful ways to drive engagement and business success — and to avoid crises, since employees’ voices can serve as the organization’s smoke alarm. Links from this episode: Return to Office 2025: The Corporate Mandate Wave Reshaping American Workplaces How CEO Satya Nadella Reset Culture at Microsoft Strategy Studio Transcript: Steve Crescenzo: Hey Shel, how are you? Shel Holtz: I’m great, Steve. How’s everything with you? Steve: Awesome. Friday, sunny. Got the boat this weekend. We’re heading out on the boat, so everything is good. We’re about an hour away…

People in this episode

Hosts: Steve Crescenzo, Shel Holtz

Topics covered

• employee engagement
• communication
• feedback
• organizational culture
• business success

Keywords

• survey fatigue
• employee voice
• communication
• engagement
• organizational success

Mentioned in this episode

Organizations: Microsoft

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