
The episode discusses the implications of Shadow AI in companies and how one organization approached the issue differently.
Employees have long found ways to use software tools to get the job done, even when those tools are not approved. It’s called Shadow IT, but ever since generative Artificial Intelligence hit the scene in 2022, employees have adopted a new version: Shadow AI. The company approves Microsoft Co-Pilot, but employees opt to use their smartphones or personal laptops, along with their personal accounts with ChatGPT, Gemini, Claude, Midjourney, or whatever best suits their needs. For most companies, this is a problem that needs to be addressed through repeated policy announcements and vigorous crackdowns. One company, though, took a different approach. In this short, midweek FIR episode, Neville and Shel outline what the company did and how communicators might advocate for a version of this approach to aiding in AI adoption and speeding up productivity gains. Links from this episode: The Hidden Demand for AI Inside Your Company Shadow AI Threat Grows Inside Enterprises as BlackFog Research Finds 60% of Employees Would Take Risks to Meet Deadlines FIR #419: Is Shadow AI an Evil Lurking in the Heart of Your Company? The Rise of Shadow AI is a Double-Edged Sword for Corporate…
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