
Tom Foxley discusses the impact of personal issues on business management through a real client case study.
One of his employees slept with his most profitable client. Less than a month into the job. That was years ago. But he was still running his business. In this episode, Tom Foxley breaks down a real client case — a business owner who couldn't step back from the day-to-day, couldn't delegate, couldn't trust his team to do the right thing without him watching. He micromanaged constantly, hated every minute of it, and was still working the same hours as before he had a team — with more to manage on top. He hadn't taken his daughter to school in seven years. The surface problem looked like a management issue. It wasn't. It was a single moment of betrayal that had quietly installed a set of mental blocks around trust, delegation and permission to step away — blocks that no hiring system, management tool or business coach had come close to shifting. Six weeks after addressing the real issue: 12% added to the bottom line. A gym session taken mid-morning while his team ran the business. And a plan in place to take his daughter to school for the first time in seven years. As one of Tom's clients put it: "It turns out all of my business problems were actually personal problems in disguise."…
Host: Tom Foxley
Organizations: his team, a gym
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