Aftermarket vs. Dealership: Bridging the Gap in Heavy-Duty Parts & Service
About this episode
This episode explores the evolving relationship between dealerships and the independent aftermarket in heavy-duty parts and service.
Send us Fan Mail Episode 364: This episode explores the evolving relationship between dealerships and the independent aftermarket in heavy‑duty parts and service, highlighting how rising equipment costs, advancing technology, technician shortages, and tight freight markets are forcing fleets to make smarter decisions about where they source parts and repairs. Jamie Irvine, joined by Jeremy Smallwood and Chris Norris of KEA Advisors, compares the strengths and weaknesses of both channels—deale...
People in this episode
Host: Jamie Irvine
Guests: Jeremy Smallwood, Chris Norris
Topics covered
- aftermarket parts
- dealerships
- heavy-duty service
- equipment costs
- technician shortages
- freight markets
Keywords
- heavy-duty parts
- service
- dealership
- independent aftermarket
- equipment costs
- technology
- freight markets
Mentioned in this episode
Organizations: KEA Advisors
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