Aftermarket vs. Dealership: Bridging the Gap in Heavy-Duty Parts & Service

About this episode

This episode explores the evolving relationship between dealerships and the independent aftermarket in heavy-duty parts and service.

Send us Fan Mail Episode 364: This episode explores the evolving relationship between dealerships and the independent aftermarket in heavy‑duty parts and service, highlighting how rising equipment costs, advancing technology, technician shortages, and tight freight markets are forcing fleets to make smarter decisions about where they source parts and repairs. Jamie Irvine, joined by Jeremy Smallwood and Chris Norris of KEA Advisors, compares the strengths and weaknesses of both channels—deale...

People in this episode

Host: Jamie Irvine

Guests: Jeremy Smallwood, Chris Norris

Topics covered

• aftermarket parts
• dealerships
• heavy-duty service
• equipment costs
• technician shortages
• freight markets

Keywords

• heavy-duty parts
• service
• dealership
• independent aftermarket
• equipment costs
• technology
• freight markets

Mentioned in this episode

Organizations: KEA Advisors

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