The Hidden Pulse w/Cissy Guest Shawntea Gordan, MBA, FACMPE, CMOM

The Hidden Pulse w/Cissy Guest Shawntea Gordan, MBA, FACMPE, CMOM

From The Hidden Pulse with Cissy M by Cissy Mangrum

January 2, 2026 · 2h 13m · Season 3 · Episode 301

About this episode

Shawntea Gordan discusses her extensive experience in healthcare and her mission to improve patient care and operational strategies.

Shawntea "Taya" Goardan is a dynamic educator, author, keynote speaker, and healthcare innovator dedicated to disrupting the status quo in healthcare to create positive, meaningful change. With more than two decades of industry experience, she blends expert healthcare policy knowledge with a passion for collaboration and continuous improvement, inspiring leaders to elevate patient care, operational performance, and organizational strategy. Taya currently serves as CEO of Atlas * Perpetua Healthcare Consulting, where she helps organizations transform their RC, Compliance, and Operational excellence strategies. She is also a sought-after educator and professor, sharing her insights with future leaders and seasoned professionals alike. Tay holds an MBA from Creighton University and a Bachelor's from Bellevue University. She is also a fellow and board-certified medical practice executive (FACMPE) and a Certified Medical Office Manager (CMOM). As an accomplished author and thought leader, Taya has coauthored industry-leading books, including Revenue Cycle Management: Don't get lost in the financial maze, and contributed to key healthcare innovation publications. She is active in…

People in this episode

Host: Cissy Mangrum

Guest: Shawntea Gordan

Topics covered

  • healthcare innovation
  • leadership
  • patient care
  • operational performance
  • healthcare policy

Keywords

  • healthcare
  • leadership
  • patient care
  • operational excellence
  • healthcare policy
  • education
  • keynote speaker

Mentioned in this episode

Organizations: Atlas * Perpetua Healthcare Consulting, Creighton University, Bellevue University

Books & works: Revenue Cycle Management: Don't get lost in the financial maze

More episodes of The Hidden Pulse with Cissy M

Explore listener stats, chart rankings, contacts and more on the The Hidden Pulse with Cissy M podcast page.