Ep 173: Most team problems are actually clarity problems

Ep 173: Most team problems are actually clarity problems

March 31, 2026 · 16 min · Season 5 · Episode 61

About this episode

Stuart and Mena discuss how most team issues arise from a lack of clarity rather than being solely people problems.

Send us Fan Mail In this episode, Stuart and Mena challenge one of the most common assumptions in business: that underperformance is a people problem. Instead, he makes the case that most issues inside a team stem from a lack of clarity, unclear expectations, mixed signals, and poorly defined standards. They explain why most employees genuinely want to do good work, and how vague instructions like “do a great job” fail unless they are translated into specific, observable outcomes. From qualit...

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