613 - Conflict Resolution Principles with Jeremy Pollack

613 - Conflict Resolution Principles with Jeremy Pollack

July 6, 2026 · 51 min · Episode 613

About this episode

The episode discusses how understanding neuroscience can help small business owners resolve conflicts and improve leadership.

How understanding the neuroscience behind conflict can help small business owners become more effective leaders, build healthier teams, and transform workplace conflict into collaboration. Show Notes Page: https://www.thehowofbusiness.com/613-jeremy-pollack-conflict-resolution/ Conflict is inevitable in every small business. But according to conflict resolution expert Jeremy Pollack, conflict itself isn't the problem. It's how our nervous systems respond to perceived threats that determines whether conflict becomes destructive or productive. In this episode, Henry Lopez talks with social-organizational psychologist, mediator, and author Jeremy Pollack about the neuroscience behind workplace conflict and why better communication alone isn't enough. Jeremy explains that before teams can solve problems effectively, leaders must first learn how to regulate their own nervous systems and create an environment where others feel psychologically safe. Drawing from his book Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve Conflicts, Jeremy shares practical strategies that every small business owner can apply immediately to improve leadership, strengthen culture, and…

People in this episode

Host: Henry Lopez

Guest: Jeremy Pollack

Topics covered

Keywords

Mentioned in this episode

Books & works: Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve Conflicts

More episodes of The How of Business - How to start, run, grow and exit a small business.

Explore listener stats, chart rankings, contacts and more on the The How of Business - How to start, run, grow and exit a small business. podcast page.