Jill Wick on The Human Side of Cybersecurity

About this episode

Jill Wick discusses the human aspects of cybersecurity and the importance of creativity and communication in addressing human risk.

What if the best way to improve cybersecurity — or any other form of human risk — wasn't another policy, training course, or piece of technology, but a board game? That's the kind of question my guest, Jill Wick, loves asking. Episode Summary Jill is a cybersecurity awareness consultant, business psychologist, podcaster, and author. Her work sits at the intersection of psychology, marketing, behavioural science, and cybersecurity, and she is passionate about helping organisations understand that security is fundamentally a human challenge, not simply a technical one. Drawing on her experience in fraud prevention and her academic background in business psychology, Jill explains why traditional approaches to awareness often fail, why experimentation matters, and how a simple Snakes and Ladders-inspired game can create meaningful conversations about risk and decision-making. The discussion ranges far beyond cybersecurity. We explore creativity, curiosity, communication, organisational culture, social media, learning, and the challenge of measuring success when the outcome you're seeking is something that doesn't happen. Key Topics In this episode, we discuss: Why cybersecurity is…

People in this episode

Host: Human Risk

Guest: Jill Wick

Topics covered

• cybersecurity
• human risk
• psychology
• behavioural science
• organisational culture
• creativity

Keywords

• cybersecurity awareness
• human challenge
• fraud prevention
• Snakes and Ladders
• phishing
• social engineering
• policies
• training
• behaviour change

Mentioned in this episode

Organizations: Human Risk

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