293: Making Change Stick in Healthcare, with Teri Renfrow

About this episode

Teri Renfrow discusses the challenges of executing healthcare strategies and the importance of frontline experience and storytelling in achieving successful adoption.

We talk with Teri Renfrow about why strategy often breaks down at the point of execution in healthcare, and what it really takes to move from pilot to full-scale adoption. Teri shares how frontline experience, not just technology, determines success, and why storytelling paired with measurement is the key to building trust, driving behavior change, and sustaining results across complex systems. why well-designed initiatives fail once they reach the frontlinethe critical role of “why” i...

People in this episode

Host: Dr. Pelè

Guest: Teri Renfrow

Topics covered

• healthcare strategy
• execution challenges
• behavior change
• storytelling
• trust building
• frontline experience

Keywords

• healthcare
• strategy
• execution
• behavior change
• storytelling
• trust
• frontline

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