
Lawrence Poole discusses the four pillars of effective communication in the workplace.
In the workplace, effective communications are essential to build high-performing teams, to reduce miscommunications, and to encourage collaboration between team members. In this presentation, Lawrence explains that, to be effective, you must understand the 4 pillars of an effective communication: Pillar #1 is "Intent" – if you see it as an edifice; Pillar #2. is "Attention" if you see as a challenge; The 3rd Pillar is called "Empathy" – and you should see it as a tool; and Pillar #4 is “Validation” – when you see it as personal power. (08:37) Also, download the FREE eBook Dealing With Difficult People by Roy Lilley
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