Bill Benjamin discusses how team culture is affected under pressure and introduces a method to diagnose it.
Your culture isn’t what you say in calm moments. It’s what your team experiences when tension rises, deadlines slip, and someone has to tell the truth. We sit down with returning guest Bill Benjamin, co-author of The Last 8%, to move from individual stress behaviors to the bigger question leaders wrestle with: what happens to your culture when things get hard? Bill shares a simple, powerful way to diagnose any team culture using two dimensions that decide everything people do under pressure:...