Running L&D Like a Business with Tracie Cantu
About this episode
David James interviews Tracie Cantu about her book and the importance of treating L&D as a business function.
In this episode of The Learning & Development Podcast, David James is joined by Tracie Cantu to discuss her book Running L&D Like a Business. Tracie shares the L&D leadership experience that shaped her perspective and what compelled her to write the book. They explore what it truly means to run L&D like a business and why this mindset is so often missing, before diving into the Learning Operations Business Model and its four core components, and the three buckets of the Learning Operations Blueprint. Tracie unpacks the important distinction between the "customer" and the "consumer" of learning, explains what good governance looks like without it becoming bureaucracy, and makes the case for prioritising people and process before technology. Tracie also shares her advocacy for a go-to-market strategy for internal learning initiatives and closes with practical advice for listeners on where and how to begin applying these frameworks in their own organisations. Take your L&D to the next level Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership. It's all distilled into…
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