
Is Your Website Losing You Customers without Your Knowing It? | Pam Darden of Infomedia
From The Localist with Carrie Rollwagen by Carrie Rollwagen
May 19, 2026 · 55 min · Episode 70
About this episode
Carrie Rollwagen discusses website effectiveness with Pam Darden, focusing on small business strategies in the age of AI.
Your website traffic might be down. But that doesn't mean your business is. In this episode of The Localist, Carrie Rollwagen sits down with Pam Darden, VP of Accounts and Revenue at Infomedia, to answer real audience questions about small business websites in the age of AI. Pam has worked with small business clients for over 10 years. She knows what actually works, and what is quietly costing you customers. They cover why you still need a website even if traffic has dropped, how AI is pulling information about your business from places you never thought to check, what to put on your site so AI includes you in the conversation, how to track sales when analytics no longer tell the full story, and whether vibe coding is ever a good idea for a small business. If you have a website and are not sure if it is working, this episode will show you exactly where to look. 🎥 Watch the Full Episode on YouTube Mentioned in This Episode Infomedia Infomedia contact page Pam's SEO for the AI Era talk at Localist Lab Laine White influencer marketing episode of The Localist Hattie O'Hara episode of The Localist Google Business Profile HubSpot (CRM example) Salesforce (CRM example) Tempo Websites…
People in this episode
Host: Carrie Rollwagen
Guest: Pam Darden
Topics covered
- website optimization
- small business
- AI impact
- customer retention
- analytics
- digital marketing
Keywords
- website traffic
- small business websites
- AI
- customer loss
- analytics
- SEO
Sponsors
Infomedia
Mentioned in this episode
Organizations: Google Business Profile, HubSpot, Salesforce, Tempo Websites
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