About this episode

Matt and Michael discuss their recent experiences at Automate, hiring updates, and the challenges of managing sales and marketing.

Matt comes back from Automate brain dead but buzzing — the LED wall was a hit, the custom trade show software finally worked instead of fighting them, and podcast listeners stopped him in the hallway of the Airbnb. Michael returns from Maui with four new hires in the last month and a company that's somehow handling its busiest month ever with fewer things breaking than usual. Both are starting to feel something unfamiliar: the systems are actually working. On the sales and marketing side, Matt officially announces the hire he teased last episode — Andrew, the account manager from his agency who was leaving, is coming on full-time July 13th to run top and middle of funnel. It's the commercial hire Matt has been circling for over a year. Michael, meanwhile, is watching ad creative fatigue eat into Meta ROAS in real time — campaigns that should be returning 4–10x are returning 2x — and knows exactly why: he hasn't filmed new content in weeks because sales volume has him buried. Both hosts go long on the middle of funnel problem — over a hundred stalled deals at Develop, a growing backlog at Gimbel — and what it actually takes to build reporting and follow-up systems that don't…

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