Future-Proof: Transform Your Business with AI or Get Left Behind
About this episode
Dr. Michael Housman discusses how companies can leverage AI for innovation and the importance of culture in successful AI adoption.
Companies are embracing AI faster than ever before, and many leaders are realizing that successful transformation depends just as much on people and culture as it does on technology. This week on The Modern Customer Podcast, Dr. Michael Housman, AI builder, founder of AI-ccelerator, and author of Future-Proof: Transform Your Business with AI or Get Left Behind , shares practical ways companies can use AI to accelerate innovation, improve customer experience, and prepare for the future of work. We also discuss why successful AI adoption depends as much on leadership, employee buy-in, and culture as it does on the technology itself. 🎧 Catch the full episode and check out Michael's book, Future-Proof: Transform Your Business with AI or Get Left Behind. Blake Morgan was called "The Queen of CX" by Meta. She is a customer experience futurist and author of three books on customer experience. Follow Blake Morgan on LinkedIn For regular updates on customer experience, sign up for her weekly newsletter here . Learn more at www.blakemichellemorgan.com
People in this episode
Host: Blake Morgan
Guest: Dr. Michael Housman
Topics covered
- AI
- business transformation
- customer experience
- leadership
- innovation
- work culture
Keywords
- AI
- business transformation
- customer experience
- leadership
- innovation
- future of work
- employee buy-in
Mentioned in this episode
Organizations: AI-ccelerator
Books & works: Future-Proof: Transform Your Business with AI or Get Left Behind
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