#276: Building a Tech-Forward Hotel Brand | with Roman Pedan of Kasa
About this episode
David Millili and Steve Carran interview Roman Pedan about the future of hospitality and the impact of technology on the guest experience.
In this episode, hosts David Millili and Steve Carran sit down with Roman Pedan, the founder and CEO of Kasa , to discuss the future of hospitality, the role of AI in hotel operations, and how technology is reshaping the guest experience. Roman shares his journey from immigrating to the United States from Ukraine to studying at the University of Pennsylvania and Stanford University, before building one of the hospitality industry’s most innovative tech-enabled brands. He dives into the inspiration behind Kasa, lessons learned from private equity at KKR and Walton Street Capital, and why he believes hospitality operators need tighter integration between technology and operations. The conversation explores: How AI is transforming hospitality operations and guest communication The future of apartment hotels and flexible real estate Why traditional hotel tech stacks are broken The importance of balancing automation with human hospitality Kasa’s acquisition of Mint House and the company’s rapid growth If you're interested in hospitality innovation, hotel operations, real estate, or the future of travel technology, this is an episode you won’t want to miss. Watch the FULL EPISODE on…
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