416: Stop Difficult Conversations From Going Wrong (Before They Even Start)
About this episode
This episode discusses how to effectively navigate difficult conversations with a focus on understanding and collaboration.
Difficult conversations are rarely difficult because we don't know what to say. More often, they fall apart because we have the conversation at the wrong time, in the wrong way, or without realizing that the other person is experiencing the situation very differently than we are. Fortunately, this week's guest shares a practical framework for navigating challenging conversations without creating more conflict. Instead of focusing on "winning" the discussion, you'll learn how to create the conditions for people to listen, collaborate, and move forward together. Victoria Rennoldson is a global leadership expert, executive coach, and author of Become a Global Leader. She helps leaders communicate across cultures, build stronger relationships, and handle difficult conversations with greater confidence and empathy. In this conversation, we explore why difficult conversations so often break down, how culture and communication styles shape conflict, and a simple framework that helps leaders replace defensiveness with genuine dialogue and better decisions. Conversation Topics (00:00) Introduction (01:56) Why most difficult conversations fail before they even begin (05:18) Preparing…
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