422: Turn Uncomfortable Conversations into Just Conversations with Amy Jacobson
About this episode
Amy Jacobson discusses how to approach difficult conversations by understanding the neuroscience behind avoidance and the importance of curiosity.
Save your seat for the free, live masterclass From Knowing to Doing: https://www.themodernmanager.com/webinar That stomach-drop feeling before a hard conversation? It's not weakness. It's your brain doing exactly what it was designed to do. Emotional intelligence expert Amy Jacobson breaks down the neuroscience of avoidance, the exact questions to ask before you say anything difficult, and why the conversation you've been dreading might be the most important one you ever have. Guest Bio Amy Jacobson is an emotional intelligence and human behavior specialist delivering programs, keynotes, and workshops across Australia and internationally. She is a twice Wiley-published author of Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership and The Emotional Intelligence Advantage: Mastering Change and Difficult Conversations. Conversation Topics (00:00) Why humans are wired to avoid difficult conversations (02:32) The role of the amygdala and fear of the unknown (06:00) How our brain deprioritizes hard conversations to protect us (07:12) What actually counts as a "difficult conversation" (08:18) The difference between a difficult…
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