The WOWorks growth playbook for repeatable systems and unified tech | 068

About this episode

This episode features Lauriena Borstein and Kyle Mark discussing the operational strategies of WOWorks for scaling multiple restaurant brands.

How do you take six distinct fast-casual brands and scale them under a single, efficient operational umbrella? In this episode, we sit down with Lauriena Borstein, Chief Operating Officer, and Kyle Mark, Chief Information Officer of WOWorks—the restaurant group behind Saladworks, Frutta Bowls, and Garbanzo, among others. They share the "One WOW Way," their philosophy for unifying operations, technology, and communication across their entire portfolio. Lauriena details how creating repeatable ...

People in this episode

Guests: Lauriena Borstein, Kyle Mark

Topics covered

• restaurant operations
• scaling businesses
• technology integration
• fast-casual dining
• unified communication

Keywords

• WOWorks
• restaurant group
• operational efficiency
• fast-casual brands
• One WOW Way

Mentioned in this episode

Organizations: WOWorks, Saladworks, Frutta Bowls, Garbanzo

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