About this episode

Ashley and Lauren discuss key lessons from Chris Voss's book 'Never Split the Difference' and their application in real estate negotiations.

We're bringing this one back for our Summer Book Series — and honestly, it holds up even better the second time around. Much like the book itself, some things are worth revisiting. Never Split the Difference by former FBI hostage negotiator Chris Voss has a reputation for being either life-changing or completely overrated depending on who you ask. Ashley and Lauren land firmly in the first camp — but with one strong piece of advice: skip the paperback and get the audiobook. When a man who built his career on tone and nonverbal communication puts his ideas into text alone, something gets lost. Hear him tell the stories himself and the whole thing clicks. In this fan-favorite episode they break down the key lessons from the book and bring them straight into real estate conversations, covering: Why listening is the hardest and most important skill in any negotiation The Black Swan concept and why the information you haven't found yet is the most important information in the room Tone, the mood meter, and why matching someone's energy matters more than sounding calm Why "you're right" is a fake yes and "that's right" is the only response worth working toward How to use labeling to…

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