Episode 184: How To Avoid The #1 Mistake That You're Making With Upset Parents

Episode 184: How To Avoid The #1 Mistake That You're Making With Upset Parents

From The Private School Leader Podcast by Mark Minkus

April 25, 2026 · 37 min

About this episode

The episode discusses how private school leaders can avoid common mistakes when dealing with upset parents.

Let me ask you a question. Have you ever walked into a meeting with an upset parent and thought: “OK, I just need to stay calm, explain the facts, and this will be fine.” And then 10 minutes later… The parent is more upset. You’re starting to feel defensive. The conversation is going sideways. And you’re thinking, “How did we get here?” There is a common mistake that many private school leaders make in this situation. It leads to parents getting more upset than they were when the meeting started. We need to identify this mistake and learn strategies that will help us avoid making it ever again. On today’s episode of the PSLP, we are going to discuss: How To Avoid The #1 Mistake That You're Making With Upset Parents Thank you for listening to the podcast every week. You are making a difference in the lives of the students, teachers and parents at your school. I know that what you do is difficult, exhausting and lonely. Your hard work inspires me to keep making weekly content to try to encourage and inspire you as you serve your school. Thanks for all you do, Mark Minkus If you like the podcast, please write a review and leave a rating. Your review helps to push this content out as…

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Host: Mark Minkus

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