361- You Cannot Scale Your Practice if You Do Not Keep Your Customers

361- You Cannot Scale Your Practice if You Do Not Keep Your Customers

June 9, 2026 · 43 min

About this episode

The episode discusses the importance of patient retention and compliance as key factors for growth in chiropractic practices.

Why Retention Is The Real Growth Strategy - Most practices assume retention problems start when patients stop showing up, but the real breakdown happens much earlier. Dr. Stephen and Dr. Pete unpack why patient compliance is the hidden constraint limiting growth, referrals, scalability, and long-term impact.

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Hosts: Dr. Stephen, Dr. Pete

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