#78- You’re Giving It Away for Free: The Hidden Cost in Your Appointments

#78- You’re Giving It Away for Free: The Hidden Cost in Your Appointments

May 6, 2026 · 28 min · Season 1 · Episode 78

About this episode

Michelle Tanner discusses the hidden costs of not charging for extra time and materials in salon appointments and shares a system to improve profitability and efficiency.

If your team are stretching appointments, using more colour, and not charging for it, you’re not alone. I used to see this in my salon all the time. In this episode, I share how we track extra time and extra colour, what I expect from my team now, and how this simple system increased cash, confidence, and reduced waste. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

Explore listener stats, chart rankings, contacts and more on the The Shift podcast page.