The Shift

You think staying behind the chair keeps you safe but it might be the very thing keeping your salon stuck. In this episode of The Shift I am unpacking the fear around stepping away from clients and why real leadership starts when you step off the floor. I am sharing how I made the transition, what I learned the hard way, and what every salon owner needs to know if they want more freedom, more impact, and a business that is bigger than just one person. Consultation Masterclass: https://michelletannerconsulting.com/consultation-masterclass — Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Explore more: michelletannerconsulting.com —

Before the branding, before the bookings, before the big team, there was a kitchen sink, a carport, and a whole lot of hustle. In this episode, I’m taking you back to the three wild months I ran a full blown salon out of my then boyfriend’s apartment. From juggling laundry schedules to dodging a non compete clause, this is the gritty, scrappy chapter of my story you’ve never heard. Proof that building something great doesn’t always start with a lease and a logo. — Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Explore more: michelletannerconsulting.com —

You can build a loyal team, run a thriving salon, and still completely miss the mark when it comes to your apprentices. In this episode of The Shift, I’m sharing what went wrong with our apprenticeship program, why it took years to fix, and the hard lessons I had to learn along the way. If you’ve ever felt like you’re pouring everything in and still not getting it right, this one’s for you. — Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Explore more: michelletannerconsulting.com —

Imposter syndrome doesn’t mean you’re not good enough. It just means you’re growing. In this episode of The Shift, I’m breaking down exactly how I’ve experienced imposter syndrome at different stages of my career, from building my clientele to leading my team and now stepping into coaching and speaking. I’ll share how I worked through it, why confidence only comes from action, and why feeling like a fraud is actually a sign you’re on the right track. If imposter syndrome has ever made you second-guess yourself, this episode is for you. — Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Explore more: michelletannerconsulting.com —

Leaving a salon is one thing—coming back is another. In this episode of The Shift, I sit down with my ex-employee who left after five years, only to return nearly two years later. We dive into why she left, what she learned from working in other salons, and why she ultimately decided to come back. Plus, I share why I said yes to rehiring her and what this experience taught me about leadership, loyalty, and salon culture. If you’ve ever had a stylist leave—or wondered if they’d ever return—this episode is for you. — Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Explore more: michelletannerconsulting.com —

If you say you hate numbers, I don’t believe you. You don’t hate them, you just don’t understand them. And that’s exactly why so many salon owners avoid them. But ignoring your numbers means running your business blind. In this episode of The Shift, I’m sharing how I went from avoiding my numbers to making them my biggest business advantage. We’ll break down tracking, forecasting, and planning so you can grow, hire, and scale with confidence. If the financial side of your salon feels overwhelming, this episode will change the way you see your numbers forever. — Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Explore more: michelletannerconsulting.com —

Your online presence can make or break your bookings. In this episode of The Shift, I’m diving into the key places clients check before deciding to book - and why your website, reviews, and booking system might be turning them away. Learn how to build trust, remove barriers, and make it easy for clients to say yes. Whether you're struggling to attract new clients or just want to optimise your booking process, this episode is packed with actionable insights to help you fill your chair. — Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Explore more: michelletannerconsulting.com —

Gen Z isn’t lazy-they’re changing the game. In this episode of The Shift, I share how salon owners can adapt to Gen Z’s priorities, like work-life balance and fast learning, to create a future-ready salon culture. — Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Explore more: michelletannerconsulting.com —