
Forget Cost Per Acquisition. It’s All About Lifetime Value | ft. Scott Irwin | Ep. 490
From The Site Shed | Systems, Strategy and Growth for Tradies and Contractors by Matt Jones - Helping Tradies Build Smarter, Scalable Businesses
March 17, 2026 · 29 min · Episode 490
About this episode
In this episode, Matt Jones discusses the importance of focusing on lifetime value over cost per acquisition in the plumbing industry with guest Scott Irwin.
🫱🏻🫲🏼 Book a Free Strategy Call with Tradie Web Guys If you are obsessing over CPA (cost per acquisition) in your plumbing business, you might be making decisions that hurt your long-term profit. In episode 490, Matt Jones sits down with Scott Irwin from Network Plumbing (Sydney) to break down why reactive trades like plumbing and electrical need to stop judging marketing only by short-term lead costs and start thinking in lifetime value (LTV). Key Chapters: 00:00 - Teaser 00:49 - Introduct...
People in this episode
Host: Matt Jones
Guest: Scott Irwin
Topics covered
- cost per acquisition
- lifetime value
- plumbing business
- marketing strategy
- reactive trades
Keywords
- cost per acquisition
- lifetime value
- plumbing
- marketing
- business strategy
Mentioned in this episode
Organizations: Network Plumbing
Places: Sydney
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