#320: The silver bullet to deal with difficult team members.
About this episode
Ben discusses the importance of respect in dealing with difficult team members and how it can prevent issues from escalating.
In this episode, Ben argues that while there is rarely a true "silver bullet" in leadership, respect comes close when dealing with difficult team members. Respect involves fairness, listening to the other person's perspective, and involving them in decision-making about solutions. He explains that respect must go both ways, and that leaders must also ensure they are respected. When respect is absent, issues often escalate into formal performance management. Ben also encourages leaders to focus on what they can control in emotionally charged situations. Resources mentioned in this episode: Article: Taking a Coaching Approach with Less Telling and More Asking Work with Ben 1 on 1: Leadership coaching.
More episodes of The Thoughtful Leader Podcast with Ben Brearley
- #325: Should you address the issue directly?
- #324: Why you should look back to lead better.
- #323: Struggling with career direction? Try setting some principles.
- #322: Here's why you're not making progress.
- #321: Induction: Boring admin task, or really important?
- #319: How to be "authentic" in your leadership role.
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