The Void #232 – Customer Experience, What Not to Do.

The Void #232 – Customer Experience, What Not to Do.

From The Void by The Void

March 13, 2026 · 1h 26m · Season 1 · Episode 232

About this episode

Dave and Mitch discuss how to improve customer experience by highlighting common mistakes to avoid.

In this episode, Dave and Mitch explain how to take your customer experience to the next level. Examples given of what not to do. The resulting customer retention and then the word of mouth referrals. TW Job Calculator APPS https://play.google.com/store/apps/details?id=com.tradewinsconsulting.jobcalculator https://apps.apple.com/us/app/trade-wins-job-calculator/id6744992264?platform=iphone Trade Wins by Trading Content https://www.facebook.com/groups/1309829410166761 If you have questions you’d like us to answer, please feel free to email them to AskMitch@MitchSmedley.com Thanks for listening and thanks for sharing! Enjoy the show! If you’d like more insight from Mitch and David, you need to check out Trade Wins. Trade Wins can help you start your business or take your newer business and get it to a very healthy level. For more information about Trade Wins, check out https://www.tradewinsconsulting.com/ FieldPulse is the Official Field Service Management Software of The Void Podcast. Their software is ideal for you and your business. For more information about how FieldPulse can benefit you, check them out here…

People in this episode

Hosts: Dave, Mitch

Topics covered

  • customer experience
  • customer retention
  • word of mouth
  • business advice
  • entrepreneurship

Keywords

  • customer experience
  • retention
  • referrals
  • business
  • entrepreneurship
  • Trade Wins
  • FieldPulse

Sponsors

FieldPulse, Empower Payments

Mentioned in this episode

Organizations: Trade Wins, Trade Wins by Trading Content, Facebook

Products: TW Job Calculator APPS

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