Rick Poling, CCM, CCE, The Lighthouse Hospitality Group | Episode No. 503
From The Wednesday Match Play Podcast, brought to you by Eden Mill St Andrews by Golf Radio Network
April 8, 2026 · 1h 8m
About this episode
Rick Poling discusses his journey and insights on hospitality consulting and leadership development.
The Lighthouse Hospitality Group is a consulting and coaching firm that helps hospitality and private club leaders improve team performance, strengthen culture, and deliver exceptional guest and member experiences through leadership development and strategic guidance. On this episode of The Wednesday Match Play Podcast, brought to you by Eden Mill St Andrews, Rick details his journey to where he is today, along with an overview of The Lighthouse Hospitality Group and the services they offer. He shared insights on opportunities for mid-level managers, walked through his approach to 10-year life planning and goal achievement, and reflected on his path to earning both the CCM and CCE designations. We also explored the Private Club Flight Plan and took a deep dive into "unreasonable hospitality," including the impactful work Will Guidara is doing. This was a thought provoking conversation and an honor having Rick on the show. Let's tee off.
People in this episode
Guest: Rick Poling
Topics covered
- hospitality consulting
- leadership development
- private clubs
- team performance
- goal achievement
- unreasonable hospitality
Keywords
- hospitality
- consulting
- leadership
- private clubs
- goal planning
- team culture
- unreasonable hospitality
Sponsors
Eden Mill St Andrews
Mentioned in this episode
Organizations: The Lighthouse Hospitality Group, Golf Radio Network
More episodes of The Wednesday Match Play Podcast, brought to you by Eden Mill St Andrews
- Mark Rivard, Charcoal Golf | Episode No. 507 · May 6, 2026 · 1h 20m
- Dr. Michael Hurdzan, ASGCA Fellow, Hurdzan Golf Course Design | Episode No. 506 · April 29, 2026 · 1h 29m
- Michael Chase, CCM, CCE, ECM, Atlantic Beach Country Club | Episode No. 505 · April 22, 2026 · 1h 8m
- Ricky Mosel, PGA, Club Solutions Group | Episode No. 504 · April 15, 2026 · 1h 4m
- Derek Mazzoni, PGA, Trilogy® Golf Club at La Quinta | Episode No. 502 · April 1, 2026 · 60 min
- Romà Llambés, Loiale | Episode No. 501 · March 25, 2026 · 58 min
Explore listener stats, chart rankings, contacts and more on the The Wednesday Match Play Podcast, brought to you by Eden Mill St Andrews podcast page.