The Power of Mattering: From Invisible to Invaluable with Zach Mercurio
About this episode
Jen Fisher speaks with Zach Mercurio about the importance of mattering in the workplace and how leaders can foster a culture of significance.
In this episode of The WorkWell Podcast™, Jen Fisher speaks with Zach Mercurio , author of " The Power of Mattering: How Leaders Can Create a Culture of Significance. " Despite billions invested in engagement programs and wellbeing initiatives, employees are more disengaged than ever—and the problem isn't what most leaders think. This conversation reveals why mattering can't be addressed through programs and perks, and what leaders must do differently at the interaction level to help people feel truly seen, valued, and significant. Episode Highlights: Why engagement is at its lowest point in a decade despite $2 billion invested in programs The difference between mattering, belonging, and inclusion—and why mattering is what's missing How we've lost the skills to care for each other after 25 years of digital communication The "sprinkler issues" that silently kill motivation and create learned helplessness Why high performers and frontline workers are most at risk of feeling invisible The three practices that help people feel significant: noticing, affirming, and showing they're needed Why you can't give effective feedback to someone who doesn't first feel that they matter to you…
Topics covered
- employee engagement
- leadership
- work culture
- mattering
- significance
- motivation
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