Say “Yes” and Figure It Out: How to Turn Customer Needs Into Recurring Revenue

Say “Yes” and Figure It Out: How to Turn Customer Needs Into Recurring Revenue

August 4, 2026 · 37 min

About this episode

Tony Lisa discusses transforming a landscaping business into a diversified property services company by focusing on customer needs and sustainable growth strategies.

Growing a commercial landscaping business is one thing. Building a company that can scale without consuming your life requires a strategy. In this episode, Tony Lisa , CEO of CAM Partner Holdings , joins the show to discuss how he transformed a traditional landscaping company into a diversified property services business serving commercial real estate across New England. Tony shares how listening to customers led to new service offerings, why investing in people was the key to sustainable growth, and what business owners should know before pursuing acquisitions or expanding into new markets. Join us as we discuss: [5:01] Why you’re only as good as the job you’re doing right now [14:52] Why a functional business partnership is like a marriage [21:59] When you lose a customer’s trust and first steps to recovery [27:16] Inside CAM Partners' acquisition strategy and advice for owners scaling from $5M to $10M Check out these resources we mentioned during the podcast: Aspire You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts , on Spotify , or here . Know a business that could use a bit of muscle from ServiceTitan? Refer them here…

People in this episode

Host: ServiceTitan

Guest: Tony Lisa

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Organizations: CAM Partner Holdings

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