Toolbox Rewind - The Best of Jackie Aubel - High-Performance Leadership: Get Your Team Rowing Together
About this episode
Kathryn Howard discusses creating high-performance environments in the trades and her leadership journey.
High season is heating up and this summer we're bringing you some of the best episodes from both our shows on the ServiceTitan Podcast Network. Between new episodes, ones from the past you might have missed, and conversations and checkins from over 5 years and 280 episodes - there's so much to learn about running your trades business better than ever. Original Air Date 3/18/2025 How do you create a high-performance environment in the trades? Kathryn Howard , Head of Mergers and Acquisitions at Lee's Air, Plumbing, Heating, & Roofing in Fresno, CA, tells us how, while sharing her journey from direct sales to leading a growing service business. She discusses the importance of developing high-performing teams, how she built an international call center in Armenia, and why understanding customer purchasing behavior is key to sales success. Kathryn also dives into her leadership philosophy, her unique experiences in network marketing, and how she helped scale Lee’s Air with structured processes and strategic growth initiatives. Tune in for an insightful conversation on building culture, driving business success, and unlocking peak performance in the trades. Join us as we discuss…
More episodes of Toolbox for the Trades
- Toolbox Rewind - The Best of Jackie Aubel - Simplify, Systemize, Scale: Lessons from Emergency Restoration Services
- Fuel, Fertilizer, Frustrations: How to Know Your Margins in June, Not December
- Toolbox Rewind - The Best of Jackie Aubel - An American Dream: How the Trades Has The Power to Change Lives
- Find Better Leads: How Property Data Helps Roofing Contractors Target Smarter
- Technology and Growth: Breaking Through the $5M Plateau
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