Will Zepto become Swiggy before Swiggy becomes Zepto?
About this episode
The episode discusses the shifting dynamics between Swiggy and Zepto in the quick commerce market as they approach significant business changes.
For the four years, everyone was seeing the same thing. Swiggy was losing market share in a business it had no business losing. Zepto was the aggressor, with a tight, disciplined approach, a tight catalogue, ten-minute groceries, not much else. Swiggy became the sprawling super-app that kept launching and burying things, from cloud kitchens to a mall to an errands app. In one of our earlier stories, we even referred to it as a “graveyard”. But now, weeks before Zepto's IPO, the roles have switched. Swiggy has done the one thing Swiggy hasn’t done in years — it’s gotten focused: backed out of a price war and leaned on the business that makes money, food delivery. Zepto has walked the other way, shutting hundreds of Café stores while launching a premium tier, reviving a paid subscription for the third time, and selling investors an advertising-and-AI story. So while Swiggy is learning discipline the hard way, Zepto is spinning up, and shutting down things. We’ve seen this story before. All the way back to the very first episode of Two by Two, which was titled, Can Flipkart become PhonePe before PhonePe becomes Flipkart? To make sense of it, Praveen is joined by Jignanshu Gor…
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