Frontline-First Communications: Connecting the Workforce Where It Matters Most - Mitel

Frontline-First Communications: Connecting the Workforce Where It Matters Most - Mitel

From UC Today by UC Today

May 28, 2026 · 16 min

About this episode

Mitel CTO Luiz Domingos discusses the importance of frontline-first, voice-first communications for organizations.

In this interview, Mitel CTO Luiz Domingos discusses why frontline-first, voice-first communications are becoming essential operational infrastructure — and why organisations can no longer afford to connect their entire workforce with the same one-size-fits-all tools. The conversation covers how embedded, real-time communications enable faster decisions, safer work, and better outcomes; why voice is making a strong comeback as the interface of choice in hands-free environments; where AI adds ...

People in this episode

Host: UC Today

Guest: Luiz Domingos

Topics covered

  • frontline communications
  • voice technology
  • AI in communications
  • operational infrastructure
  • real-time communications

Keywords

  • frontline-first
  • voice-first
  • communications
  • AI
  • operational infrastructure

Mentioned in this episode

Organizations: Mitel

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