About this episode

Dana Moffat discusses how to create an effective AI strategy for businesses in the supply chain sector.

Supply chain experts agree: businesses shouldn’t just throw AI at every problem that comes their way. But as Dana Moffat, product manager at Acumatica, points out in this week’s Unboxing Logistics episode, you can’t afford to ignore AI either. She explains that the success of AI strategies comes down to how well you identify problems, select technology, define KPIs, and measure results. How to create an AI strategy that works According to Dana, the foundation for a successful AI implementation is understanding what you want to achieve and how you’ll measure the results. She says, “You have to have clear objectives and goals. … You need to know … what you want to accomplish and why.” She shares a few questions to guide you through this initial planning stage: Why do we think AI is the answer to this particular problem or challenge? How will we know that AI has helped us transform or achieve our objectives? How do we measure success or failure? Setting your AI up for success Before introducing AI tools, it’s important to ensure your operating procedures are clearly defined. That’s because AI learns from patterns. And “if your procedures or workflows [are] constantly changing, or…

People in this episode

Guest: Dana Moffat

Topics covered

• AI strategy
• supply chain
• business objectives
• data accuracy
• technology implementation

Keywords

• AI
• supply chain
• business strategy
• KPI
• data bias

Mentioned in this episode

Organizations: Acumatica

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