About this episode

Tyler Diestel discusses EasyPost's Luma AI Advisor, a shipping-focused large language model designed to streamline parcel shipping for users.

In this episode, Tyler Diestel, senior product manager at EasyPost, joins Lori to discuss EasyPost’s latest shipping AI tool: Luma AI Advisor. Tyler explains what Luma AI Advisor is, how it works, and the impact it can make for SMB and enterprise shippers alike. What is Luma AI Advisor? Luma AI Advisor is an LLM, or large language model. Like tools such as ChatGPT or Claude, Luma AI can process natural-language questions and generate human-like responses. But unlike generic chatbots, Luma AI was built for one purpose: to streamline parcel shipping. Tyler says, “We have this amazing product suite called Luma AI. It … gives our shippers insights into a treasure trove of data. The problem is that a lot of times we provide too much data, and it overwhelms our shippers. … So with Luma AI Advisor, instead of having to sift through the various dashboards, [users] can just chat with this nice little chatbot to find their answers directly.” He also explains why it’s much more effective than ChatGPT or Claude: “Those are answering high-level questions. This LLM has all your shipping data, so it knows exactly what you have done and what you can do to reach your goals.” What data is Luma AI…

People in this episode

Host: Lori

Guest: Tyler Diestel

Topics covered

• shipping AI
• large language model
• parcel shipping
• SMB and enterprise shippers
• data insights

Keywords

• Luma AI Advisor
• shipping AI
• large language model
• EasyPost
• data insights

Mentioned in this episode

Organizations: EasyPost

Products: Luma AI Advisor, ChatGPT, Claude

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