
Marvin discusses real-world MSP experiences and emphasizes the importance of respectful vendor relationships.
I dig into real-world MSP stories, from fixing “just the Wi-Fi” for a court reporting client to wrestling with a digital logger at a small airport, and I share why I lean on Windows tools like netstat and NBTSTAT when you don’t have fancy test gear handy. I also draw a hard line on vendor etiquette, calling out aggressive outreach, hidden billing, broken partner portals, and the need for respectful, grown-up partner relationships.
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