Ep. 20: From Hype to Production: Inside Writer’s Playbook for Deploying Enterprise AI w/ Waseem Alshikh, CTO @ Writer
About this episode
Waseem Alshikh discusses the complexities of deploying Generative AI in enterprises and the importance of a tailored approach.
In this episode of UNPAK3D, we sit down with Waseem Alshikh , co-founder and CTO of Writer , to unpack the reality of deploying Generative AI in the enterprise. While the consumer market chases the latest AGI hype, Waseem explains why the enterprise roadmap requires a different approach: predictability, domain specificity, and a shift from simple content generation to executing complex actions. We dive deep into Writer's "full-stack" strategy—owning the LLM family (Palmera), the graph-based context layer, and the application layer—and why this architecture is critical for security and accuracy in regulated industries like healthcare and finance. Waseem also shares his contrarian take on "small" models, the necessity of change management to unlock real ROI, and why he defines AGI not as General Intelligence, but as "Artificial Governance Intelligence". 00:15 — Introductions & Writer’s core mission 03:25 — The enterprise AI gap: predictability vs. hype 07:40 — Domain-specific models and why they outperform general models 12:55 — Synthetic data, grounding, and how Writer trains models 18:10 — Building the enterprise context layer (knowledge graphs)…
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