How to Make Your Team Unstoppable: Insights from Barbara Khozam
About this episode
Jaclyn Strominger and Barbara Khozam discuss the vital connection between leadership and customer service, emphasizing employee recognition and effective communication.
Jaclyn Strominger chats with Barbara Khozam in a lively discussion about the vital connection between leadership and customer service. Barbara, a former chemist turned leadership trainer, shares her journey from the lab to the stage, highlighting her insights on what makes teams unstoppable. One key takeaway is the importance of recognizing employees; after all, a little acknowledgment goes a long way in boosting morale and performance. The duo emphasizes that effective communication and unde...
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