
Why Humans Still Matter in a Tech-Driven World
From Unstoppable Success Podcast by Jaclyn Strominger
April 21, 2026 · 59 min · Season 2 · Episode 119
About this episode
Andrew Bolton discusses the importance of human interaction in tech support amidst the rise of AI.
Today, we dive into the importance of the human touch in tech support with Andrew Bolton, the CEO and co-founder of Tech Rescue. He shares his mission to provide constant, human-powered technical assistance, especially for those who often feel left behind by technology. Andrew's journey began when he realized that while we can get a burger delivered at 3 AM, finding immediate tech support is a challenge. He emphasizes that, despite the rise of AI, nothing can replace genuine human conversatio...
People in this episode
Host: Jaclyn Strominger
Guest: Andrew Bolton
Topics covered
- human touch in tech support
- customer service
- AI and technology
- human connection
- tech challenges for seniors
Keywords
- tech support
- human interaction
- AI
- customer service
- seniors
- technology challenges
- human connection
Mentioned in this episode
Organizations: Tech Rescue
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