Building trust in mobility: How IDV powers community marketplaces
From Veriff Voices by Veriff Knowledge Community
March 19, 2026 · 38 min · Episode 64
About this episode
Adriana Cespedes discusses the role of identity verification in building trust within peer-to-peer mobility platforms in Costa Rica.
Peer-to-peer mobility platforms rely on one critical ingredient: trust. Adriana Cespedes, Founder of Ventu, joins Veriff Voices to discuss how identity verification helps protect car owners, prevent fraud, and create safer experiences for travelers in Costa Rica's growing mobility marketplace. [00:17] Introduction [02:21] Building trust in car rentals [06:03] Trends in vehicle hire and mobility industry [09:15] Regulatory environment for car hire companies [11:09] Customer verification challenges [14:01] Partnership with Veriff [17:45] Integration process with Veriff [20:10] Real-world performance of Veriff [24:50] Impact on fraud prevention [27:27] Customer experience and trust [31:04] Future of identity verification in mobility [35:36] Growth plans for Ventu Read the full blog to learn more: https://www.veriff.com/case-studies/mobility-in-costa-rica .
People in this episode
Host: Veriff Knowledge Community
Guest: Adriana Cespedes
Topics covered
- trust in mobility
- identity verification
- peer-to-peer platforms
- fraud prevention
- customer experience
- mobility marketplace
Keywords
- identity verification
- mobility
- trust
- fraud prevention
- car rentals
- customer experience
- Ventu
- Veriff
Mentioned in this episode
Organizations: Ventu, Veriff
Places: Costa Rica
More episodes of Veriff Voices
- The value of ownership: What recent data exposures reveal about the identity industry · March 5, 2026 · 32 min
- Is the credit system breaking? Synthetic identities and the limits of verification · February 26, 2026 · 41 min
- How Berlin's mobility super app balances regulation, fraud, and seamless UX · February 12, 2026 · 24 min
- Why perpetual KYC (pKYC) is the future of compliance · January 29, 2026 · 43 min
- Inside Fraudscape: why the UK Is facing a national emergency · January 8, 2026 · 36 min
- Partnering to protect an eCommerce marketplace · December 11, 2025 · 33 min
Explore listener stats, chart rankings, contacts and more on the Veriff Voices podcast page.