Unique Ideas for Care Despite Rising Veterinary Costs

Unique Ideas for Care Despite Rising Veterinary Costs

From VHMA Manager to Manager by Veterinary Hospital Managers Association

August 14, 2025 · 32 min

About this episode

Melissa Stedman discusses unique strategies for providing veterinary care amidst rising costs.

Join me for this episode of the show as Melissa Stedman, CVPM of Brandywine Valley Veterinary Hospital , discusses some unique ideas for providing veterinary care despite rising costs. She shares that her practice has unfortunately seen a significant drop in certain services like dentals, spay/neuters, and preventative care as clients struggle with increased financial pressures. To help address this, Melissa's practice focuses on offering clients flexible payment options, including in-house payment plans for established clients. Melissa's practice also uses medical credit card companies and "pay-in-four" style plans to help spread out costs. She highlights the importance of not judging clients' financial situations and instead working to find solutions that provide the necessary care. Her practice also gets creative with bundling services, such as offering discounted packages for medications such as Solensia. She reveals that they have found success in bundling routine lab work as well. While Melissa cautions against devaluing services through free exams, she believes that bundling can be an effective way to make important treatments more accessible, and she also highlights the…

People in this episode

Guest: Melissa Stedman

Topics covered

  • veterinary care
  • financial solutions
  • payment options
  • service bundling
  • client support

Keywords

  • veterinary costs
  • payment plans
  • bundled services
  • client care
  • financial pressures

Mentioned in this episode

Organizations: Brandywine Valley Veterinary Hospital

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