About this episode

Dianne Keen interviews Jack McBride about the evolution of patient access and the challenges of supporting patients with limited staffing.

In this episode of Voices of Experience , host Dianne Keen speaks with Jack McBride, CEO at OnQ Global, about how patient access is evolving and what it takes to support patients when staffing is limited. Jack shares insights from more than a decade of building global call center operations and technology for radiology and revenue cycle leaders.

People in this episode

Host: Dianne Keen

Guest: Jack McBride

Topics covered

• patient access
• healthcare staffing
• call center operations
• radiology
• revenue cycle

Keywords

• patient access
• healthcare
• staffing challenges
• call center
• radiology
• revenue cycle
• technology

Mentioned in this episode

Organizations: OnQ Global

Explore listener stats, chart rankings, contacts and more on the Voices of Experience with Dianne Keen podcast page.