Episode 116: Bringing Emotional Intelligence to Every Conversation – Even in an AI World

Episode 116: Bringing Emotional Intelligence to Every Conversation – Even in an AI World

From What The HR! by TCSHRM -Twin Cities Society for Human Resources Management

March 11, 2026 · 1h 3m · Episode 184

About this episode

Amy Jacobson discusses the importance of emotional intelligence in conversations, especially in the context of AI.

Amy Jacobson is an EI and human behaviour specialist, delivering emotional intelligence programs, keynotes & workshops across Australia internationally. She is a twice Wiley-published author of 'Emotional Intelligence: A simple and actionable guide to increasing performance, engagement and ownership', and the new book ‘The Emotional Intelligence Advantage: Mastering change and difficult conversations’. Amy is a sought-after media commentator whose mission is to break down misconceptions around E.I., help people to increase their emotional intelligence and create purpose-driven teams who get results! Guest: Amy Jacobson: Emotional Intelligence Specialist https://www.linkedin.com/company/finding-your-y/about/ Hosts: Jay Olson - https://www.linkedin.com/in/jayolson/ Lena Scullard - https://www.linkedin.com/in/lenascullard/ INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information…

People in this episode

Guest: Amy Jacobson

Topics covered

  • Emotional Intelligence
  • AI
  • Human Behavior
  • Team Performance

Keywords

  • emotional intelligence
  • workshops
  • keynotes
  • misconceptions
  • purpose-driven teams

Mentioned in this episode

Products: Emotional Intelligence: A simple and actionable guide to increasing performance, engagement and ownership, The Emotional Intelligence Advantage: Mastering change and difficult conversations

Books & works: Bringing Emotional Intelligence to Every Conversation – Even in an AI World, Emotional Intelligence: A simple and actionable guide to increasing, The Emotional Intelligence Advantage: Mastering change and difficult conversations

Places: Australia, the Twin Cities, Minneapolis, St. Paul, Minnesota

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