
Episode 116: Bringing Emotional Intelligence to Every Conversation – Even in an AI World
From What The HR! by TCSHRM -Twin Cities Society for Human Resources Management
March 11, 2026 · 1h 3m · Episode 184
About this episode
Amy Jacobson discusses the importance of emotional intelligence in conversations, especially in the context of AI.
Amy Jacobson is an EI and human behaviour specialist, delivering emotional intelligence programs, keynotes & workshops across Australia internationally. She is a twice Wiley-published author of 'Emotional Intelligence: A simple and actionable guide to increasing performance, engagement and ownership', and the new book ‘The Emotional Intelligence Advantage: Mastering change and difficult conversations’. Amy is a sought-after media commentator whose mission is to break down misconceptions around E.I., help people to increase their emotional intelligence and create purpose-driven teams who get results! Guest: Amy Jacobson: Emotional Intelligence Specialist https://www.linkedin.com/company/finding-your-y/about/ Hosts: Jay Olson - https://www.linkedin.com/in/jayolson/ Lena Scullard - https://www.linkedin.com/in/lenascullard/ INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information…
People in this episode
Guest: Amy Jacobson
Topics covered
- Emotional Intelligence
- AI
- Human Behavior
- Team Performance
Keywords
- emotional intelligence
- workshops
- keynotes
- misconceptions
- purpose-driven teams
Mentioned in this episode
Products: Emotional Intelligence: A simple and actionable guide to increasing performance, engagement and ownership, The Emotional Intelligence Advantage: Mastering change and difficult conversations
Books & works: Bringing Emotional Intelligence to Every Conversation – Even in an AI World, Emotional Intelligence: A simple and actionable guide to increasing, The Emotional Intelligence Advantage: Mastering change and difficult conversations
Places: Australia, the Twin Cities, Minneapolis, St. Paul, Minnesota
More episodes of What The HR!
- Episode 120: A Case for Mental Health First Aid · June 3, 2026 · 52 min
- Episode 119: Slaying the Myths of Success · May 21, 2026 · 1h 1m
- Episode 118: From Performance to Purpose: What Alignment Really Means · April 22, 2026 · 50 min
- Episode 117: The Human Advantage: Leading Through Wellbeing · April 8, 2026 · 1h 10m
- Episode 115: Nobody Likes a Bad Manager - Not Even Your Money · February 25, 2026 · 55 min
- Episode 114: Human-Centered Hiring in an AI World · February 12, 2026 · 1h 5m
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